Try to update your device again
If your device disconnects during the update or restore, or if your computer couldn't tell your device to restore, you may see one of these messages:
- The iPhone [device name] could not be restored. An unknown error occurred (9).
- The iPhone [device name] could not be restored. An unknown error occurred (4005).
- The iPhone [device name] could not be restored. An unknown error occurred (4013).
- The iPhone [device name] could not be restored. An unknown error occurred (4014).
Apr 19, 2017 3uTools-Forum. Welcome to 3uTools forum. Here you can find all information about iOS and 3uTools. Skip to content. Error, 9, 4005, 4013 or 4014 could be due to certain reasons like faulty cable/port or poor Wi-Fi network. On the surface, your iPhone connects to the computer, iTunes or 3uTools recognizes the device but somewhere down the line, iTunes thinks that the cable is not really that good or suddenly Wi-Fi starts ill-functioning.
#3uTools #iTips #iTunesError4013 #Error4014 How to fix Error, 9, 4005, 4013 or 4014 in iTunes/3uTools?.
Try these steps:
3uTools is an all-in-one tool for all iOS devices. It can help you view and manage the data files of your iOS devices. It also offers you with the professional flashing and jailbreaking function. TutorialHow to flash your iPhone to any compatible iOS firmware?. IPod Touch5/6, and iPad mini 1/2/3/4 can be downgraded from 9.2 to 9.1 using 3uTools.Tips for other devices: 1.iPhone 4s without SHSH file backup can be downgraded to iOS 6.1.3 using odysseus-0.4.
- Make sure that your Mac has the latest version of macOS or the latest version of iTunes.
- Force your device to restart:
- iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until the device restarts.
- iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.
- iPhone 7, iPhone 7 Plus and iPod touch (7th generation): Press and hold both the Side (or Top) button and the Volume Down button until you see the Apple logo.
- iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Side (or Top) button and the Home button until you see the Apple logo.
- Connect your device to your computer using a USB cable. Locate your device on your computer.
- When you see the option to update or restore, click Update — not Restore — to reinstall the software and keep your personal data.
If you still need help, try these steps
3utools Error 11
If you can update your device but it starts up in recovery mode, follow the steps above again. On step 4, choose Restore instead of Update. After the restore completes, you need to set up your device from a back-up.
If you still see an error during the update:
- Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart.
- Try to restore your device using another USB cable.
- Try to restore your device on another computer.
3utools Error Code 9 Itunes
If you continue to see error 9, 4005, 4013 or 4014 when you try to restore your iPhone, iPad or iPod touch, contact us.
Learn about other update and restore errors.
Error Code Icegate
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